FOR IMMEDIATE RELEASE
Hawaiian Telcom Named Top-Rated Internet Provider in Hawai‘i
by Ookla®, a Global Leader in Connectivity Intelligence
Honolulu, Hawai‘i — Internet speed for home and business has become an increasingly important criterion in choosing an internet service as data-rich applications become more sophisticated.

However, the validity of claims made by internet service providers that they are the fastest are difficult to assess without an independent, objective source. Ookla, a global leader in connectivity intelligence, fills this gap with unmatched connectivity insights based on consumer-initiated tests taken with Speedtest.

Ookla is best known for its two signature products: its Speedtest app and Downdetector platform. Based on the data they have collected from Hawai‘i users, Ookla has bestowed on Hawaiian Telcom two coveted recognitions: “Top Rated Internet” and “The Best Gaming Experience,” surpassing other competing internet services providers in Hawai‘i.
“This is a great honor for the entire Hawaiian Telcom ‘ohana. We know families working and relaxing at home all want faster speeds to conduct virtual meetings, stream movies, and play games,” said Su Shin, Hawaiian Telcom president, whose company delivers internet speeds of up to 3 gigabit upload and download speeds. “Hawai‘i’s small businesses that form the backbone of our local economy also need speed, and do not have patience for buffering, delays from network latency, or images that freeze in mid-conversation. We’re raising the standards in the way families and businesses connect with each other.”

In January 2025, Hawaiian Telcom announced its plans to make Hawai‘i the first fully fiber-enabled state in the nation by the end of 2026.

“These recognitions inspire us to keep pressing forward to rapidly expand our Fioptics fiber-optic network to offer reliable, faster internet service across our islands,” Shin added.

The “Top Rated” designation is based on an analysis by Ookla® of Speedtest Intelligence® data, Customer Ratings, State of Hawaii, Q3–Q4 2024. The “Top Gaming Experience” designation is based on an analysis by Ookla® of Speedtest Intelligence® data, Game Score, State of Hawaii, Q3–Q4 2024. Ookla trademarks used under license and reprinted with permission.

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About Hawaiian Telcom
Established by King David Kalākaua in 1883, Hawaiian Telcom, a locally managed legacy company, has served Hawaiʻi’s telecommunications needs for over 140 years. Headquartered in Honolulu, Hawai‘ian Telcom delivers communications solutions, including high-speed internet, video, voice, data network solutions and security, managed and cloud services to residential, business and wholesale customers over its statewide future-proof fiber network. Hawaiian Telcom has expanded the possibilities of community connectivity, offering the fastest, most reliable connection available through its resilient, weather-proof fiber network.
Hawaiian Telcom has made a significant investment in the state, from building local infrastructure, including laying new undersea cables across the Pacific to Asia, to making strides in closing the digital divide by expanding its services statewide and supporting local organizations with programs focused on digital equity. Since 2017, between grants and sponsorships, Hawaiian Telcom has given more than $5.5 million to support nonprofits and charitable initiatives across Hawaiʻi. For more information, visit Hawaiiantel.com.

About Ookla
Ookla, a global leader in connectivity intelligence, brings together the trusted expertise of Speedtest®, Downdetector®, Ekahau®, and RootMetrics® to deliver unmatched network and connectivity insights. By combining multi-source data with industry-leading expertise, we transform network performance metrics into strategic, actionable insights.

Our solutions empower service providers, enterprises, and governments with the critical data and insights needed to optimize networks, enhance digital experiences, and help close the digital divide. At the same time, we amplify the real-world experiences of individuals and businesses that rely on connectivity to work, learn, and communicate. From measuring and analyzing connectivity to driving industry innovation, Ookla helps the world stay connected.

Ookla is a division of Ziff Davis (NASDAQ: ZD), a vertically focused digital media and internet company whose portfolio includes leading brands in technology, entertainment, shopping, health, cybersecurity, and martech. Ookla is headquartered in Seattle, Washington, with offices around the globe.